Tom Davenport
Just a quick post to share this interview with Tom Davenport that appeared over the weekend in The Malaysia Star. Davenport was in Malaysia to speak at the recent SAS Forum 2010 at the Kuala Lumpur Convention Centre. Among his observations:
“My observations are that in certain industries, the use of analytics is quite important (in Malaysia). Banks, telecommunications firms, insurers and the government seem to be pretty aggressive users in Malaysia, or in any country for that matter. The big challenge comes when you try to move beyond these industries, then it is probably less common in Malaysia to find a company that uses analytics. ”
Tom Davenport is the head of the IIA faculty and the President’s Chair in Information Technology and Management at Babson College. His most recent book is Analytics at Work: Smarter Decisions, Better Results
