February 4, 2012

The Need for “Analytical Service Lines”

Tom Davenport

Last week I spoke for IIA at Predictive Analytics World. Whereas I often speak to executives who aren’t yet persuaded of the virtues of analytics, at this gathering—which also included attendees of the Marketing Optimization Summit and Text Analytics World—that wasn’t the problem. I was preaching to the converted, who already undertake a wide variety [...]

The Rise of Next Best Offers

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Last week in the IIA we did a webcast for our Retail Analytics Research Council on “next best offers.” I’ve been doing some research on this issue with John Lucker and Leandro DalleMule from Deloitte. I don’t want to give away the punch line of the webcast—or the article we hope to write for Harvard [...]

Thinking Out Loud by Tom Vol. 4

IIA Weekly Series

Analyzing Analytical Organization Structures Last week I described five types of analytical organization structures. This week I will describe some research on which ones seem to function best. Last year, my co-author Jeanne Harris and her colleagues performed a survey of quantitative analysts within large organizations. This was the first of its kind, to my [...]

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