CAO Summit Session 4: Journey to the CDO/CAO

Practitioner Interview Featuring Lee Pierce, CDO, Intermountain Healthcare, Doug Hague, CAO, Bank of America Merchant Services and Robert Morison, Lead Faculty, IIA

Following on from the CAO vs CDO research delivered in the opening Keynote Address by Robert Morison, this dual interview provided insights from CDO Lee Pierce and CAO Doug Hague.

The Big Ideas

  • The impetus of establishing a CAO/CDO role. There comes a point when the organization realizes that there needs to be a single source of truth, a full-time leader to oversee the work, and someone that can build
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