February 4, 2012

Do Loyalty Programs Really Engender Loyalty?

woman doing shopping in a grocery store and paying by credit card

I recently made a trip to London that got me thinking about loyalty programs. I stopped into Tesco, a leading food retailer, to pick up a few things and was reminded of an analytics program I helped host a couple of years back that featured a speaker from Dunhumby, the firm that works with Tesco [...]

MasterCard Takes On Predictive Marketing

Couple w Computer

MasterCard is debuting an online shopping site, MasterCard Marketplace, which breaks new ground as a card company tries to sell directly to end consumers. To date, they’ve only offered products directly as an option for redeeming reward points. According to the New York Times, MasterCard claims that it “can pinpoint with considerable accuracy what its [...]

Will the iPad Revolutionize Analytics?

iPad screen

Rarely has a product announcement been as anticipated, hyped, and speculated upon as much as Apple’s launch of the iPad last week. One would have thought the device had the potential to cure world hunger and put an astronaut on Mars at the same time. While the iPad met with many oohs-and-ahhhs, some yawns, and [...]

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