Office Hours: Research Agenda

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The IIA will be hosting our next complimentary, members-only “office hours” webcast on  April 7 from 2:00 – 3:00 p.m. (US Eastern). This month, Professor Tom Davenport will review the IIA’s research agenda for 2010 and explain the topics on which members have most often asked him for insights. Have a topic you’d like to [...]

Office Hours: with Tom Davenport

Successful group of business colleagues working on a laptop

The IIA will be hosting our next complimentary, members-only “office hours” webcast on  April 7 from 2:00 – 3:00 p.m. (US Eastern). This month, Professor Tom Davenport will review the IIA’s research agenda for 2010 and explain the topics on which members have most often asked him for insights. Have a topic you’d like to [...]

Analytics at Work: Tom Davenport HBR Recording

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We hope that you had a chance to catch the recent Harvard Business Review webcast with Tom Davenport, Analytics at Work: How to Make Better Decisions and Get Better Results.  Just in case you missed it (or want to share it with a colleague), here is the link to download the MP3 version. The one-hour [...]

Making Better Decisions

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Why do organizations continue to make a high number of “bad calls”? Tom Davenport argues that it is, in part, because they’ve failed to reengineer their decision making processes.

Is Forwarding the New Networking?

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Is forwarding information the new networking? Tom Davenport weighs in.

IBM Acquires SPSS — What’s Your Take?

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The consolidation in the business intelligence software space continues with IBM’s announcement that it will acquire SPSS, Inc. for $1.2 billion. According to the New York Times, Jim Davis off rival SAS, the largest supplier in the market, “The attractiveness of these companies ‘reflects the increasing pressure by senior management of corporations for ‘tighter, fact-based [...]

Scores Rise at Data-Driven Schools

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I wanted to pass along an interesting article from last Friday’s Wall Street Journal on the improvement seen at data-driven schools. Using analytics (and, more important, using the information to trigger immediate interventions at the sign of academic trouble), the Montgomery, MD (USA) public schools have boosted performance on AP tests and even closed the [...]

A Brave New (Financial) World

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How will financial services organizations handle complex analytical decisions in the future? How our financial institutions made decisions about their operations and customers is at the heart of the financial crisis we’re in. Managers of these institutions entrusted decisions to analytical models they didn’t understand. Regulators allowed banks, rating agencies, and nonbank financial firms to [...]

Predictive Analytics vs. Reactive Analytics

Tom Davenport

Today everybody is talking about predictive analytics, and it’s undeniably desirable to be able to predict the behavior of customers, employees, voters, or other sources of uncertainty. However, while predictive analytics are always difficult, they are particularly difficult in the current economic crisis. If you’re trying to predict the future behaviors of customers based on [...]

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