More Strategic Placement of Analytic Talent

Business Titles

Several years ago, we noticed some interesting new executive titles elevating the stature of analytics: Chief Analytics Officer and Chief Problem-Solving Officer. The CAO title even has a Wikipedia entry. In addition, other titles we have seen for a while are starting to span into more industries: Chief Scientist (not for your typical research organization, [...]

Thinking Out Loud by Tom Vol. 1

IIA Weekly Series

Real Estate and Other Virgin Analytical Territory There are many businesses and industries around the world that are virgin territory for analytics. Yes, many industries have considerable analytical activity underway, and more and more companies are embracing the competitive potential of analytics.  But there are far more that haven’t even begun to compete analytically. Residential [...]

Office Hours: Applying Analytics to Human Capital and Talent Management

human capital, human resources, teams,

October 6, 2010 at 2PM EDT Tom Davenport, Professor at Babson College and IIA Research Director Jeanne Harris, Executive Research Fellow, Accenture Institute for High Performance Jeremy Shapiro, Executive Director, HR Analytics—Morgan Stanley Can you use analytics to better manage your organization’s human capital? If you’ve seen the article on Google in the October issue [...]

Gambling on Loyalty — and Winning

Fruit Machine Win line

Lessons from Harrah’s loyalty strategy are still a good bet for companies seeking value from customer data and analytics.

Decisions, Decision Management and Analytics

decisions

Tom Davenport was interviewed recently by the Sloan Business Review on Reengineering your decision making processes about analytics and how companies make decisions. While the interview is mostly focused on manual decision making, many of the points are just as valid when you consider decision management and decisioning technology as I do. Analytics, says Tom, [...]

Tom Davenport in the Malaysia Star

Tom Davenport

Just a quick post to share this interview with Tom Davenport that appeared over the weekend in The Malaysia Star. Davenport was in Malaysia to speak at the recent SAS Forum 2010 at the Kuala Lumpur Convention Centre. Among his observations: “My observations are that in certain industries, the use of analytics is quite important [...]

Can We Master Data Management?

Data

Master Data Management (MDM) takes a lot of effort and the results are mixed at best according to Tom Davenport.

The Analytics of Old Europe — Part 2

euro banknotes

The “Rolling Thunder Analytics Tour 2010” of Europe is over, and it was something of a blur. Eight cities in two weeks (counting Savannah, where I started week one). But despite my tiredness on the flight back home, it was a rich experience. I heard (and tried to respond to) perhaps a couple hundred questions [...]

Analytics in “Old Europe”

Old Map

Professor Thomas Davenport reports on analytics in Europe while delivering talks facilitated by Harvard Business Review and sponsored by SAS.

Geeks Making a Difference

Tom Davenport

I’m on my way home from the INFORMS Practice Conference in Orlando . A subtitle for it might be “Geeks who make a difference.” The meeting is a celebration of operations research (OR) and its application to organizations and decisions. If you’re not familiar with OR, it’s probably one of the oldest forms of analytics, [...]

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