Research

Strata Data Conference 2017

By David Alles, Nov 16, 2017

Available to Research & Advisory Network Clients Only

Nothing reflects today’s rapid pace of change like the mainstreaming of Artificial Intelligence (AI). IIA launched its expanded coverage of technical conferences with last year’s Strata + Hadoop World 2016 in New York City. The central theme of this Strata event was the 10-year anniversary of Hadoop and Big Data’s coming of age. In the span of twelve short months, AI has gone from a minor conference subplot to the dominant theme and is now the leading keynote and breakout session topic.

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Putting Unexpected Results to Work at Sanford Health

By Robert Morison, Nov 08, 2017

Available to Research & Advisory Network Clients and Professional Members

An initiative in predictive analytics at Sanford Health yielded unexpected results and valuable lessons learned. A perennial challenge for health care providers is recognizing and anticipating which patients are incurring the greatest effort and expense. Some studies have suggested that as much as 80 percent of total health care spent is on only 20 percent of patients. With the migration to population health, where providers aim to improve quality while decreasing costs, high-utilization patients have become a focus for health systems.

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In order to compete in the age of digital disruption, companies must find ways to create exponential changes in speed to market and time to value. To achieve these changes, many companies have replaced a “permission based” product development process with a “show the customer what’s possible” approach.

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2017 Analytics Symposium - Chicago Summary and Recordings

By Jack Phillips, Oct 31, 2017

Available to Research & Advisory Network Clients Only

Earlier this month, IIA held its 8th Analytics Symposium and awarded the 2017 ANNY Excellence in Analytics Award to Cisco Systems in a packed house at the Gleacher Center in Chicago. Read the key themes of the event and watch the session recordings on demand.

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The Road to Optimization

Oct 31, 2017

Available to Research & Advisory Network Clients Only

2017 Analytics Symposium - Chicago Session Recording

UPS has gone through a long evolution in moving up the analytical hierarchy which required organizational commitment and significant process change. UPS has seen a reduction of 185 million miles driven per year by integrating analytics within its operations’ systems. Its award-winning dispatch optimization tool ORION (On Road Integrated Optimization and Navigation) completed deployment in 2016 and is saving $300M to $400M annually. Jack Levis shares his experiences and best practices to compete with analytics, requiring organizational support in the form of data, tools, and senior management commitment.

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ARTful Leadership – New Answers for New Challenges

By Eric McNulty, Oct 31, 2017

Available to Research & Advisory Network Clients Only

2017 Analytics Symposium - Chicago Session Recording

The most competitive organizations, today and tomorrow, prize Adaptive capacity, Resilience, and high levels of Trust (ART). ARTful leadership is critical within analytics organizations and analytics is central to fostering this leadership across the larger enterprise.

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It’s Not About the Algorithm

Oct 31, 2017

Available to Research & Advisory Network Clients Only

2017 Analytics Symposium - Chicago Session Recording

Morgan Stanley’s Jeff McMillan discusses the opportunities and challenges that businesses face in trying to leverage data, analytics and the emerging capabilities of artificial intelligence to achieve real and sustainable business transformation. He shares his experiences on where and how companies need to think and act differently and where traditional approaches to business management still matter (a lot). And most importantly, he talks of the practical realties of building smarter organizations that combine the best of analytical practices with the deep knowledge and experience of each individual to promote an environment in which the best decisions are made each day.

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How Analytics is Transforming Financial Services

By David Alles, Oct 25, 2017

Available to Research & Advisory Network Clients Only

IIA asked survey respondents in four segments (wealth management, US banks, Canadian banks, and credit unions) questions about their use of analytics in six customer engagement areas (customer experience, customer facing employees, web, mobile, social, and ROI). Results highlight why traditional financial services are vulnerable to disruption. Digital native companies universally excel at using analytics in these areas. However, even across leading financial services companies we see lagging adoption – especially in web, mobile, and social analytics. This is indicative of the analytics maturity gap between digital native companies and traditional companies and illustrates why traditional financial services companies have to accelerate analytics maturity to be more competitive. Based on the study findings, IIA’s faculty of top analytics practitioners and analysts then isolated key takeaways and developed recommendations for traditional companies in the financial industry to mature their analytics in effective, sustainable, and measurable ways

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Disintegrating Castles & Category Kings

By Geoffrey Moore, Oct 03, 2017

The most prevalent impact of digitalization on the structure of markets has been to reduce the barriers to entry for a whole raft of established categories—as it has, for example in media, retail, consumer packaged goods, fast food, and transportation. A flood of small but numerous new entrants, individually nothing more than minor nuisances, become collectively a real presence. This shows up in market-share pie charts where the catch-all category Other is growing faster than the market as a whole. The result in each case is category fragmentation, and the big loser in each case is the currently reigning category king.

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Predictive Modeling at Cleveland Clinic

By Robert Morison, Sep 28, 2017

Available to Research & Advisory Network Clients Only

Headquartered in Cleveland, Ohio, Cleveland Clinic is a nonprofit, multi-specialty academic medical center that integrates clinical and hospital care with research and education. With more than 4,400 beds across the main campus and 10 regional hospitals, plus 18 full-service family health centers, Cleveland Clinic is one of the largest and most respected hospitals in the country.For the last five years, Cleveland Clinic has been deploying progressively more sophisticated and predictive analytics to address one of the organization’s core challenges – optimizing the utilization of operating rooms (OR). The ORs represent significant physical assets and a major source of operational cost. Their scheduling also includes surgeons and other physicians, nurses, anesthesia, and other support teams. That makes scheduling ORs very complex, especially at the main campus where 81 ORs form one of the largest surgery sites in the world. Appropriate utilization of ORs maximizes patient access to surgery and minimizes the direct and opportunity costs of downtime. When the organization is not able to forecast volume accurately and schedule appropriately, ORs get backed up or out of sync, and problems cascade down the line into the ICUs and hospital floors, with repercussions for hospital occupancy and patient throughput.

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