Research

Everyone who has lived within the world of analytics has seen cases where different parts of a business have made use of slightly differing definitions of core business metrics. Sometimes these differences lead to only minor and non-material disagreement. At other times, the differences in definition can cause massive divergence of reported results and related actions taken. Organizations must ensure that where differences exist in definitions those differences are either reconciled or clearly labeled and articulated to provide the proper context. When is the last time your organization took the time to really examine the strengths and weaknesses of the metric definitions being used on a daily basis?

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Inquiry Response: The Benefits of Having an Analytics Pipeline

By IIA Expert, Aug 27, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

Our data and analytics group is six months old, and we’re challenged by many things: creating an intake process, developing the community, managing data ownership. We’re a heavily top-down organization—with the executives dictating our strategic initiatives for analytics—so we wonder if an analytics pipeline would fit into our culture.

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Everyone seems to agree that analytics, AI and Big Data are changing the world and that cloud computing is accelerating the adoption of these technologies. Combined, they are disrupting traditional business models and creating new market opportunities. If you are an analytics leader, data scientist, ML engineer, software engineer or other related role you see first-hand the power of analytics to unlocked hidden value in existing businesses or to enable completely new businesses. Are you using your first-hand knowledge of analytics to shape your investment strategy?

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Bumps and Triumphs on the Road to Optimization at UPS

By Jack Levis, Aug 21, 2018

Available to Research & Advisory Network Clients Only

United Parcel Service (UPS) is now well known for instituting ORION, an optimized routing system for UPS drivers that has been called the world’s largest operations research project. ORION determines the most efficient delivery route for every driver, every day, resulting in savings of more than 100 million driving miles. The project serves as an excellent case study on how embedding analytics and models within the day-to-day operations of the business—in this case, package delivery—can reap huge cost savings benefits.

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Inquiry Response: Creating Community with Embedded Analytics Teams

By IIA Expert, Aug 20, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

I’m leading the effort to embed analytics teams into other business functions, but I want their allegiance to be to analytics rather than the function they support. How do you create enough autonomy to ensure integration with the business units, while at the same time ensuring the teams don’t go native?

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How Advanced Analytics Can Prevent Medicaid Fraud

By Ellen Joyner-Roberson, Victor Sterling, Robert Morison, Aug 15, 2018

Available to Research & Advisory Network Clients Only

Medicaid fraud is prevalent, costly, and difficult to prevent. With a combination of more integrated data and advanced analytics, state agencies have the opportunity to turn the tables on fraudsters. They can accelerate the transition from detection to prevention, as new forms of fraud are recognized faster and fewer improper payments go out the door. To explore the challenges and opportunities, IIA spoke with SAS Institute’s Ellen Joyner-Roberson, CFE Principal Marketing Manager, Fraud and Security Intelligence, and Victor Sterling, Principal Solutions Architect.

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Inquiry Response: Increasing Competitive Advantage Using AI

By IIA Expert, Aug 13, 2018

Available to Research & Advisory Network Clients Only

Inquiry:

We’re primarily known as a data company, and we are currently creating new capabilities for our customers, leveraging AI and machine learning. Our mandate is to use AI for competitive advantage going forward. How do we increase our competitive advantage and drive AI transformation in the company?

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Operational Excellence is the New Customer Intimacy

By Geoffrey Moore, Jul 24, 2018

Michael Treacy and Fred Wiersema argue that market leaders achieve competitive advantage by excelling in one of three value creation disciplines: product leadership, customer intimacy, or operational excellence. This blog discusses how digital transformation is rocking this institution and allowing operational excellence to trump customer intimacy.

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Valuing Analytics: Return on Investment (ROI) and Returned Business Value (RBV)

By Doug Mirsky, Jul 17, 2018

Available to Research & Advisory Network Clients Only

What is the value of analytics? This research brief discusses methods of assigning value to advanced analytics efforts and communicating it to stakeholders.

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Profit and Loss (P&L) statements permeate businesses due to the need to track how a business is performing at overall, business unit, and even project-by-project levels. This blog raises a question: why shouldn’t an analytics plan be expected as a part of the business plan for any major initiative just like a P&L is?

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