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Episode 20: Nicole Nelson (Best Buy)

If you’re into technology, pride yourself on owning the most cutting edge tech toys, you have undoubtedly spent time at Best Buy. And lurking in the background, and often driving the customer experience is growing data and analytics capability led by Nicole Nelson, the company’s Chief Analytics Officer. You’ll hear about the group’s recent transition to a centralized model (COE), and a few nuggets from Nicole around makes for a high-performing analytics leader.