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Getting the Business to Use AI: Lessons from Pella's Agentic Journey

Pella Corporation built an AI-powered maintenance system, now deployed across 14+ manufacturing plants, and has since moved into agentic AI initiatives redefining how operational decisions are made on the plant floor. The path from pilot to production to agentic was not frictionless. Join Jacey Heuer, Pella's head of AI, data science and advanced analytics, for an honest practitioner account of what enterprise AI adoption requires: the organizational obstacles, the workforce readiness work, the change management decisions that made the difference, and what Pella's agentic roadmap looks like from here.  

Join Jacey Heuer as he shares:

  • How Pella built the organizational environment for AI adoption across a distributed manufacturing operation, plus the leadership decisions and structural changes that made it possible.
  • The specific change management and workforce readiness interventions that moved the needle from pilot to production, including what failed before something worked.  
  • What Pella's agentic AI roadmap looks like, and what Heuer believes will separate enterprises that compound AI value from those that stay stuck in pilot cycles.