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May: Best of the Web

Read below for a roundup of interesting sites, resources, and articles from around the web, curated and contextualized by unbiased analytics experts at IIA. Highlights include a webinar on how companies can create grassroots teams to build automation tools internally, an article on AI applications in the health field, and a holistic checklist for being a successful CDO in 2024. Follow us on Twitter and LinkedIn to receive daily updates on IIA content and curated content as it becomes available.

Featured Articles on Culture and Leadership

How Grassroots Automation Speeds Digital Success - Webinar (MIT Sloan Review)

Companies must digitize to survive — but many can’t find the developers and data scientists to do so. To keep pace, leaders are launching citizen development initiatives to harness the creativity and business acumen of their nontechnical “citizens.” When designed and championed effectively, these programs speed digital transformation.

Building a Data-Driven Culture: Three Mistakes to Avoid (MIT Sloan Review)

When people resist changing the way they make decisions, well-intentioned data science projects are doomed. Here’s how to overcome the key challenges.

Transform Data Leadership: Core Skills for Chief Data Officers in 2024 (Information Week)

This all-encompassing blog details all the skills and qualities of a successful CDO in 2024. Dive into academic prerequisites, governance challenges and emerging trends for CDOs.

Featured Articles on Analytics and AI Strategy

GenAI Can Help Companies Do More with Customer Feedback (Harvard Business Review)

Companies that are struggling to find the right place to deploy new AI tech should consider use cases involving “voice of the customer” applications — parsing, interpreting, and responding to customer input from all different channels. They are typically easier to implement than employee productivity use cases because they don’t require as much behavior change, and easier to measure improvements in economic value because improving customer satisfaction often has a financial payoff. Generative AI is well suited to tasks such as transcription, summarization, sentiment analysis, and other key parts of listening and responding to customers

How Predictive Analytics Aids Decision-Making in Healthcare (Open Data Science)

Predictive analytics is revolutionizing healthcare decision-making, offering significant potential to save lives. This article covers AI application in various areas, including automated prognoses, risk scoring, clinical trials, disease outbreak prediction, and medical supply chain management. By analyzing vast amounts of data, predictive analytics can streamline diagnoses, improve patient care prioritization, accelerate drug testing, anticipate health crises, and prevent supply shortages.