Research

Five Clusters of Opportunity with Big Data

By Robert Morison, Sep 23, 2014

In what areas of your business can big data have the greatest impact? In many organizations, that’s a very difficult question to answer. Why? Big data offers so many new opportunities and so many different kinds of opportunities, from using real-time sensor data to mining the unstructured conversation on social media.

Read More »

Analytics at Intermountain Healthcare

By Robert Morison, Sep 19, 2014

Available to ERS Clients only

Intermountain Healthcare has a history of success leveraging analytics in its central mission of clinical care. Its clinical management systems have been emulated around the world. Among the institution’s many recognitions is a 2013 Excellence in Analytics Award, a cross-industry honor, from the International Institute for Analytics.

Read More »

The Data Product Era Begins in Financial Services

By Thomas H. Davenport, Sep 18, 2014

It’s evident that financial services are going to be very interesting users of big data over the next few years. Of course, there will be important regulatory and consumer privacy issues to navigate. It will also be important to figure out just how to make money from these data products.

Read More »

Do Your Metrics Matter?

By Kimberly Nevala, Sep 16, 2014

Your organization has well-defined metrics. Executives track them diligently. Managers include them in status reports. Key Performance Indicators (KPI) are prominently featured in annual reports and PR. So isn’t the company, by definition, data-driven?

The answer, unfortunately, is: not necessarily.

Read More »

Inquiry Response: The ROI of Data Governance

By IIA Faculty, Sep 11, 2014

Available to ERS Clients only

We are in the process of proposing an organizational structure (more formal than we’ve had thus far) for data governance. One of the requests from our exec team was to provide more detail regarding Return on Investment (financial and other) for a DG program. Does IIA have any resources, methods, for building a justification and ROI for DG? Or how would you suggest I tap into IIA resources for this?

Read More »

Prepare to be Amazed by Immersive Intelligence

By Bill Franks, Sep 11, 2014

The range of immersive visual worlds that can be created is limited only by the types of data that exist and how that data can be utilized. In other words, it is virtually limitless.

Read More »

We’re excited to share our latest market research report, “Keeping Customers: Successful Loyalty Through Analytics.” This project, commissioned by SAS, sought to better understand the goals companies have in mind when they invest in customer loyalty programs, and the challenges they often face. We asked hundreds of executives at large businesses to describe their strengths and weaknesses, and used the information we collected to identify the key building blocks utilized by all high-performing customer loyalty programs.

Read More »

Building an Analytics Team for Your Organization Part I

By Emilie Harrington, Sep 08, 2014

Analytics can no longer be considered an optional capability for businesses that strive to be competitive in today’s environment. In working with organizations across a number of industries, one of the critical components of any successful program or initiative is driven by finding the right people to lead and participate in the program.

Read More »

Health Analytics in a Person Centered World Part II: The Person-Centered Health Analytics Toolkit

By Dwight N. McNeill, Sep 05, 2014

Available to ERS Clients only

Person Centered Health Analytics (pchA) sets a new course for analytics. Health outcomes are no longer confined to the two P’s (providers and payers). Outcomes are centered squarely on the forgotten P, people. It is not about business intelligence for improving revenues and reducing costs; it’s focused squarely on helping people to live a long and healthy life. It is not about worshiping the possibilities of information technology; it’s about getting information technologies to engage people as drivers of their own health.

Read More »

Big Data Underachievers

By Thomas H. Davenport, Sep 04, 2014

The big data underachievers are companies that have had a lot of data for a long time, but haven’t done much with it. They had big data before big data was big, but for various reasons they simply didn’t use it to improve their business.

Read More »