Research

Corporate Real Estate Analytics Part I

By John Serri, Jul 24, 2014

This research brief is the first part of a two-part series addressing the use of analytics for the management of Corporate Real Estate. While the analytics efforts discussed in this brief are aimed at managing corporate real estate assets, many of the ideas and learnings are relevant for a broader audience and applicable across many areas of corporate operations. Corporate real estate, defined as the real property used by a business organization for its own operational purposes, includes headquarters, branch offices, manufacturing facilities, storage locations, data centers, retail sites executive suites and even employee home offices.

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Dueling Schooling on Big Data and Analytics

By Thomas H. Davenport, Jul 22, 2014

There’s been a lot of discussion about the shortage of quantitative analysts and data scientists in this world, and many people wonder where they will all come from. Today I have good news and bad news for you. The good news is that there are a rapidly growing number of educational institutions that are offering courses, concentrations, and degree programs in analytics and big data.

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How will employers and other payers provide healthcare coverage for their employees in the next 5 years? How will consumers respond? What will be the impact on prescription drug use?

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Is Big Data Good or Evil?

By Bill Franks, Jul 09, 2014

With all of the lawsuits working through the courts and all of the scary possibilities being discussed in the media, it has led some people to assume that big data is inherently evil. Once you believe that big data is evil, a natural response is to try and shut down the collection and analysis of big data to the maximum extent possible. While big data certainly has risks, it would be a classic case of throwing out the baby with the bathwater if the use of big data is shut down.

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What should be considered when establishing relationships between analytics teams and IT resources and partners?

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The Analytics of Things

By Thomas H. Davenport, Jul 07, 2014

The press and blogosphere are full of references to “The Internet of Things” (TIoT) or even “The Internet of Everything.” It’s great to connect inanimate objects to the Internet, of course. But that’s only a first step in terms of doing something useful with all those connected devices. “The Analytics of Things” are just as important, if not more so.

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Written by Andrew Fast, Ph.D. and John F. Elder, IV, Ph.D.

Many estimates claim that over 80% of the world’s data is stored as unstructured text. Whatever the exact proportion, there is no denying that a significant amount of valuable information is stored within free-text documents such as reports, memorandums, and correspondence. Text is also stored as “notes” or “free-text” fields within an otherwise structured database. While some of the results presented in a report may also be available as structured data, the most important insights – such as expert opinions or final conclusions - are almost always only available as free text. This also holds for call center notes, electronic medical records, and claims notes.

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Many organizations are focused on driving analytics as a foundation for competitive advantage. Often overlooked in this discussion is the importance of establishing a foundation for analytics through the process of data readiness and data cleansing.

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An IIA ERS Client asks if IIA has a framework for choosing the right analytics projects and if so, what are the characteristics to look for when selecting the project and if there are red flags that should dissuade an individual from starting a new project.

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Finding Opportunity in Customer Data

By Robin Way, Jun 24, 2014

Improving an organization’s knowledge about their customers, adding value to each point of contact with customers, and measuring the effectiveness of these efforts to find more business opportunity are all important ingredients for cross sell analytics or next best offer. In this client phone briefing, IIA Faculty member, Robin Way, CEO of Corios, explains how organizations can utilize data and analytics to find opportunities with existing customers across all industries.

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