We have explored the disruption taking place in the healthcare industry, how the digitization of the consumer experience and analytics-AI are powering this disruption, the forces for and against change, and the operating model leveraged by leaders in other industries…

Communication used to be taught as a one-way information transmission: you crafted your message, delivered it to the recipients, and assumed they interpreted it as intended. I suspect many readers have been part of endless email threads or Slack discussions…

I’ve written about and given much thought to ethics and its relationship to analytics and data science. I even worked with O’Reilly Media to compile a book on the topic in 2020. However, ethics remains a concern today; one reason…

If you are familiar with my articles, you know I’m a big advocate for stakeholder management skills. I’m a true believer that a good data scientist should not only be an effective implementer of stakeholders’ data vision, but also a…

In 2018, IIA published a client-only research brief titled “Organizing Analytics.” The piece begins with how far analytics has come in recent years – the ubiquity of “big data,” the demand for data science talent, analytics in the cloud –…

The relevance of a Chief Data Officer and their organization relies heavily on how that organization views its data. If data is a ‘by-product’ of process and systems, then the CDO organization will only be another function that just adds…

The L of DELTA The 2010 classic Analytics at Work introduced the DELTA framework to the world. For many of us devotees, DELTA is the acronym we still have scribbled on the inside front cover of our work notebooks as…