We have explored the disruption taking place in the healthcare industry, how the digitization of the consumer experience and analytics-AI are powering this disruption, the forces for and against change, and the operating model leveraged by leaders in other industries…

Powerful forces are disrupting the healthcare industry — healthcare costs, consumer convenience, patient empowerment, workforce health, health equity and emerging technology. These forces are driving changes that will improve patient outcomes, patient experience and workforce experience, reduces costs, and promote…

The digitization of the consumer experience is disrupting healthcare as it has in nearly every industry. Not long ago, healthcare data was manually captured on paper charts. This was a small data set that reflected a snapshot in time —…