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Why Predictions are Not Enough
In recent times, I have read a number of articles lamenting the frequent lack of value resulting from large scale analytics and data science initiatives. While I have seen substantial value driven from many efforts, I have also seen examples where the results were very poor. My belief is that
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How Analytics is Evolving Like the Medical Field
It used to be that a doctor was a doctor for the most part. Even a century ago, unless you lived in a large city, people likely had a town doctor who handled most every type of ailment and guided most any type of treatment. Given the limited medical knowledge
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How to Outflank the Competition with Analytics
CIOs can help drive business value by following the lead of high-performing companies that use advanced analytical techniques and data-driven insights to rise above their competitors.Data analytics has helped rewrite the rules of business competition, creating a growing number of analytical competitors—businesses that have gained an advantage by competing not
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What We Talk About When We Talk About AI
What do we call the collection of technologies that make up what we used to call “artificial intelligence?” This conundrum reminds me of a Raymond Carver short story (and book) called What We Talk About When We Talk About Love. Artificial Intelligence (AI) isn’t quite as ambiguous a concept as
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Cognitive on the Continent
There is little doubt that the United States is the most active market for cognitive technologies, but it is hardly the only one. There is also considerable interest in the technology in Europe, and a number of projects are underway in relatively sophisticated organizations. One of us, Giovanni, works primarily
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Push Your Analytics Out to Customers
Analytics and big data have penetrated most large organizations by now, and are helping to improve many internal decisions. But they can also have a major impact on the decisions of customers or citizens. This applies not only to decisions about what products to buy, but also to decisions about
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The IoT and AI Are Breaking Down Old Application Categories
For the many years that I have been researching IT, there has always been a clear distinction between certain types of applications. One, for example, distinguished “B to B” (business to business) applications from those for “B to C” (business to consumer). B to B applications were for business customers,
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AI is a Linear — Not Exponential — Technology
Organizations like Singularity University are focused on what they call “exponential technologies,” for which “the power and/or speed doubles each year, and/or the cost drops by half.” They classify AI as exponential, but alas it is not. Ray Kurzweil, a co-founder of Singularity University, claims that the “singularity” for AI—the
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Are Analytics Truly Self-Service?
I have been thinking about some of the changes over the last decade in analytics, coinciding with the revised and updated release of my book with Jeanne Harris, Competing on Analytics.The book is ten years old, and much has changed in the world of analytics in the meantime. In updating
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Rise of the Strategy Machines
While humans may be ahead of computers in the ability to create strategy today, we shouldn’t be complacent about our dominance.“Within the next five years, how will technology change the practice of management in a way we have not yet witnessed?”As a society, we are becoming increasingly comfortable with the