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Is Software Eating The World's People Too?
If software is eating the world, as Marc Andreesen famously noted in 2011, what does that mean for the world’s people? With companies from AstraZeneca (A to Z in one organization) to Ford to Santander declaring that they are technology companies, what are the implications for their nontechnical employees? Does
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Analyzing the Internet of Things
The Internet of Things (IoT) is a topic that is continuing to rise in buzz and interest. The IoT has been rapidly arriving around us whether we realize it or not. However, the sensor technology behind the IoT and the data it generates is outpacing our ability to consume, analyze,
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What Automation Will Do To Marketing And Marketers
Previously I wrote about the fact that digital marketing activities are increasingly automated. Now I’d like to speculate a bit on what other marketing activities might be automated as well, and what this will all mean for the function.Some traditional, non-digital marketing activities are being chipped away by automation. Television
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Meet Your Next Lawyer, The Algorithm
Shakespeare once wrote, “The first thing we do, let’s kill all the lawyers.” But a more likely future is automation. The legal profession has been one of the least aggressive adopters of technology in the past, and in many ways the field resembles the law as practiced a hundred years
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All-Channel Marketing is not Omni-Channel Marketing
I was on a panel for the news media community at the Teradata Partners conference a few weeks back. Our discussion centered upon how marketing is changing in today’s big data world. As the discussion started, something hit me like a ton of bricks. Namely, doing marketing across all channels
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Augmenting Jobs With Intelligence At Schneider
For about a decade now I have been observing – as a researcher, not a consultant – the analytics and automation efforts at Schneider, where these fields have been at the forefront of operational improvements. Schneider is one of North America’s largest truckload, logistics and intermodal services providers. It’s a
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Cognitive Computing In Healthcare: Early Adopters Of IBM's Watson
IBM’s Watson is one of the most appealing new technologies of the 21st century, and the most prominent example of the new category of “cognitive computing.” It burst upon the scene with a dramatic Jeopardy! win in 2011, and has now been adopted by a variety of business and health
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Netflix Asked the Wrong Analytics Question
One of the legendary events in the history of analytics was the original Netflix prize. The event led to a terrific example of the need to focus on not only theoretical results, but also pragmatically achievable results, when developing analytic processes.For those who aren’t familiar with the story, not quite
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Analytics 4.0: The Scary Age Of Automated Networks
I have written here here and there about “Analytics 3.0,” an environment in which companies combine big and small data at significantly greater scope and scale of analytics. And even more recently I’ve been working on a book about the third era of automation, in which smart machines take over
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Change Your Business One Metric at a Time
Change is hard for most organizations and individuals. Change that goes against historical cultural norms is even harder. In today’s fast moving business world, organizations have to change at a more rapid pace than ever before. Within the company I work for, we are going through a lot of change