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The IoT and AI Are Breaking Down Old Application Categories
For the many years that I have been researching IT, there has always been a clear distinction between certain types of applications. One, for example, distinguished “B to B” (business to business) applications from those for “B to C” (business to consumer). B to B applications were for business customers,
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No, Everyone Doesn't Need to Understand Analytics
The breadth of analytics has certainly increased in recent years. So, too, has the pool of people who dip their toe into creating analytics of one sort or the other. The trends toward democratization of data and self-service analytical capabilities are powerful and both have driven a lot of
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Cognitive on the Continent
There is little doubt that the United States is the most active market for cognitive technologies, but it is hardly the only one. There is also considerable interest in the technology in Europe, and a number of projects are underway in relatively sophisticated organizations. One of us, Giovanni, works primarily
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International Institute for Analytics Honors CISCO with 2017 ANNY Excellence in Analytics Award
The International Institute for Analytics (IIA), the leading independent research and advisory firm focused exclusively on helping clients improve their analytics performance, named Cisco the winner of the 2017 ANNY at IIA’s Analytics Symposium in Chicago. Cisco’s marketing division won the Excellence in Analytics Award for its Marketing Accountability analytics
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Why Blockchain and Analytics Don't Mix Well
The concept of a blockchain is quite a phenomenon in recent times. It has quickly risen from a relatively obscure idea known mostly within some small circles to one that is being discussed as having potential to literally change some of the fundamentals of the world’s economic systems.I don’t
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2018 Analytics Predictions & Priorities
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What We Talk About When We Talk About AI
What do we call the collection of technologies that make up what we used to call “artificial intelligence?” This conundrum reminds me of a Raymond Carver short story (and book) called What We Talk About When We Talk About Love. Artificial Intelligence (AI) isn’t quite as ambiguous a concept as
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The Post-Algorithmic Era Has Arrived
Last week, IIA hosted our annual Predictions and Priorities webinar, as well as the associated research brief. When we sat down to determine what we should focus on this year, Tom Davenport and I both immediately raised a trend that we’ve recently been discussing with organizations. After reconciling our
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Using Artificial Intelligence to Facilitate Fraud
Any new tool or technology has the potential to be put to use for good purposes or, unfortunately, for harmful purposes. Artificial intelligence is no different. As we see the rapid progress occurring in the AI space, lots of attention has been paid to all of the good uses of
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Augmenting Self-Driving Cars with Human Capabilities
In a previous piece I wrote about an MIT conference suggesting that fully autonomous vehicles are not just around the corner. In the short run, then, we’ll be riding in increasingly smart vehicles, but we humans will still be expected to be in charge. And even after full autonomy is