Two Cheers for Situational Intelligence

By Thomas H. Davenport, Jul 29, 2015

Over time I have changed my mind about “situational awareness” systems. I don’t think there is anything wrong with such systems except for the fact that they are called “situational awareness.” My current feeling is that to be aware of the situation, you need a lot more than data from your operational systems. In fact, the very act of building and closely monitoring a system means that you are unlikely to be situationally aware.

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Would The Last Marketer Please Turn Out the Lights

By Thomas H. Davenport, Jul 14, 2015

Marketing is becoming increasingly automated, and before long there may be little need for lights in the marketing department. Humans will still oversee these automated efforts, but there will probably be substantially fewer of them.

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The Hot New Tech Startup Is Uncle Sam

By Thomas H. Davenport, Jun 24, 2015

I’ve been hearing interesting rumors about a hot new tech services startup—on the East Coast for a change. In fact, it’s in Washington, D.C., and it’s financed by really deep pockets—the U.S. government budget. Your national government may have had some problems with IT in the past—a range of disasters come to mind—but now the US seems to have some of the best IT people in the country.

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A Surfeit of IT Chiefs Brings Execution Challenges

By Thomas H. Davenport, Jun 11, 2015

With the increased importance of information and technology to businesses, many firms have added a variety of new IT-oriented management roles. I’m participating in a research study on Chief Analytics Officers and Chief Data Officers for the International Institute of Analytics, and those roles are increasingly in evidence within large companies.

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The fashionable gift among generous conference organizers these days is a wearable activity tracker. I’ve been given a Fitbit One (twice), a Fitbit Flex, a Shine, and a Withings Pulse. It’s good that I get a lot of them, because I lose or launder them often. Hint to other generous conference organizers: I’d like to try out a Nike Fuelband, a Jawbone Up, or a Fitbit Force.

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Are You Ready for Robo-Advice?

By Thomas H. Davenport, Mar 24, 2015

For several decades we have assumed that the best financial planning and wealth management advice came from smart human advisors. Over the last decade or so, those smart humans were augmented with computer systems that make recommendations on the optimal portfolio given a certain risk profile and wealth level.

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Winter Analytics Symposium Session 4B: Measuring and Communicating Analytics Progress

By IIA Faculty, Mar 17, 2015

Available to ERS Clients only

Most financial assessments of analytics initiatives are project-based, because overall performance can be quite difficult to evaluate. Among participants, ROI measurements for analytics projects more commonly explore the future value of analytics projects, but firms less frequently perform look-backs to evaluate how past projects performed.

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Make the case for automating and embedding analytic; take analytics out of the back room and get it in sync with the rest of the business. Successful firms are able to turn high-frequency actions into automated tasks, navigating culture shifts along the way.

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Winter Analytics Symposium Session 2B: Boosting Analytics with Big Data

By IIA Faculty, Mar 17, 2015

Available to ERS Clients only

Big Data can provide a big boost, but at a cost. Organizations have found that their executives are energized by the idea and potential of big data. However, focusing on big data can be a distraction when other “small data” analytics opportunities are more promising and analytics demand outpaces supply.

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Analytics 3.0 brings together big data and small data and integrates it in a seamless fashion. Can 3.0 Work in Healthcare? Absolutely. Healthcare organizations are increasingly using data to make decisions; decisions that can be made quickly and can scale as scope increases exponentially. Analytics is no longer just for internal decision support; there are data and analytics-enabled products and services that are quickly emerging.

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