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Blog Posts by Tom Davenport

It’s been 10 years since Jeanne Harris and I published our book, Competing on Analytics, and we’ve just finished updating it for early-fall (2017) re-publication. We realized during this process that there have been a lot of changes in the…
I have been thinking about some of the changes over the last decade in analytics, coinciding with the revised and updated release of my book with Jeanne Harris, Competing on Analytics.The book is ten years old, and much has changed…
Analytics and big data have penetrated most large organizations by now, and are helping to improve many internal decisions. But they can also have a major impact on the decisions of customers or citizens. This applies not only to decisions…
Among my least lucrative, but most interesting jobs is being a “digital fellow” at the MIT Initiative on the Digital Economy. There are often interesting developments happening there on the topics of artificial intelligence (AI), digitization, and digital platforms. That…
Many organizations today are wondering how to get into machine learning, and what it means for their existing analytics operation.There are many different types of machine learning, and a variety of definitions of the term. I view machine learning as…
There is a growing crisis in the world of analytics and cognitive technologies, and as of yet there is no obvious solution. The crisis was created by a spate of good news in the field of cognitive technology algorithms: they’re…
While humans may be ahead of computers in the ability to create strategy today, we shouldn’t be complacent about our dominance.“Within the next five years, how will technology change the practice of management in a way we have not yet…
Anesthesiologists’ jobs look safer than radiologists’ jobs. Here’s why.In H. G. Wells’s classic The War of the Worlds, the narrator pauses a moment to rue the fact that he didn’t react sooner to the arrival of an “intelligence greater than…
Technologists and business folks alike overstate the shortage of data scientists. They just need to know where to look.Data scientists—people who can manage and analyze big, unstructured data—were once as scarce as vegetarian dogs. If your business wasn’t based in…