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Blog Posts by Tom Davenport

There is a growing crisis in the world of analytics and cognitive technologies, and as of yet there is no obvious solution. The crisis was created by a spate of good news in the field of cognitive technology algorithms: they’re…
While humans may be ahead of computers in the ability to create strategy today, we shouldn’t be complacent about our dominance.“Within the next five years, how will technology change the practice of management in a way we have not yet…
Anesthesiologists’ jobs look safer than radiologists’ jobs. Here’s why.In H. G. Wells’s classic The War of the Worlds, the narrator pauses a moment to rue the fact that he didn’t react sooner to the arrival of an “intelligence greater than…
Technologists and business folks alike overstate the shortage of data scientists. They just need to know where to look.Data scientists—people who can manage and analyze big, unstructured data—were once as scarce as vegetarian dogs. If your business wasn’t based in…
For the great majority of years in the past decade, Chief Information Officers named “business intelligence and analytics” as their top focus in Gartner Inc. annual surveys of technology priorities. That set of technologies moved to number one in the…
Recently on this site, one of us wrote about the new product development analytics used by Netflix. In a nutshell, the company classified the key attributes of past and current products or services and then they modeled the relationship between…
Many times when I speak with analytics managers or business people interested in analytics, they tell me that performing some analytics on data is not the primary problem they have. “We have to get the analytics integrated with the process…
The number of sophisticated cognitive technologies that might be capable of cutting into the need for human labor is expanding rapidly. But linking these offerings to an organization’s business needs requires a deep understanding of their capabilities.If popular culture is…
The fictional crime-solver Sherlock Holmes once referred in a conversation to “the curious incident of the dog in the night-time.” A Scotland Yard detective replied, “The dog did nothing in the night-time.” Holmes retorted, “That was the curious incident.”In the…