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Blog Posts by Tom Davenport

I’ve been feeling that there is a sea change happening in what organizations do with data, and I now have confirmation of it at several financial companies. I heard, for example, that JPMorgan Chase, the nation’s largest bank by assets,…
My new book is called Big Data @ Work (get it?—the @ sign means the Internet and all that digital stuff), and it describes how large and small companies can get business advantage from big data. It’s got lots of…
Remember 2000? Everybody was very happy with the fact that Y2K had passed without nary a glitch, and the e-commerce revolution was in full flower. Most of the attention went to e-commerce startups, but IT-oriented people my age and older…
More than twenty years ago, consultants Stan Davis and Bill Davidson, in the book 2020 Vision, argued that a company’s “information exhaust” (information byproducts gathered in the course of its normal business) could be used to “informationalize” a business (develop…
There’s been a lot of discussion about the shortage of quantitative analysts and data scientists in this world, and many people wonder where they will all come from. Today I have good news and bad news for you. The good…
The press and blogosphere are full of references to “The Internet of Things” (TIoT) or even “The Internet of Everything.” It’s great to connect inanimate objects to the Internet, of course. But that’s only a first step in terms of…
If big data and analytics are the powerful business resource that I think they are, they need someone to champion and oversee their usage in organizations. The problem is that many organizations don’t really have someone in charge of these…
I spoke last fall at the Google Analytics Summit in Mountain View, and couldn’t help being impressed with the pace of change at both Google and the marketing profession in general. As an aside, it struck me that Google today…
Along with a number of other IIA faculty, I recently participated in the 2014 IIA Analytics Symposium in Orlando. The event was notable for one primary reason: no, not its location in Downtown Orlando, far from the Disney and Universal…