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Blog Posts by Tom Davenport

REAL ESTATE AND OTHER VIRGIN ANALYTICAL TERRITORYThere are many businesses and industries around the world that are virgin territory for analytics. Yes, many industries have considerable analytical activity underway, and more and more companies are embracing the competitive potential of…
One of the most astounding developments in analytics over the past several decades is the rise of analytical professional services. Until a couple of years ago, organizations wanting to build and execute analytical applications were largely on their own. Now…
Leading payers, providers & life sciences organizations from the health care industry gathered recently for the kickoff of IIA’s Health Care and Life Sciences Analytics Research Council. The goal of the project is to uncover the leading analytical techniques being…
If your organization is in the business of supplying data—either to internal or external customers—it’s likely that your business is rapidly becoming commoditized. There is so much data in the world that it is increasingly not very valuable in itself.…
My friend and IIA colleague Eric McNulty is right in his recent post that there is a lot of talk about analytics in Washington these days. I was there for a SAS event a couple of weeks ago, and it…
There is a lot of chatter these days about analytics related to social phenomena: social media analytics, social network analytics, etc. My impression (after talking about it with some folks who specialize in such things) was that there was more…
About 20 years ago, there was a movement afoot in the IT industry called “Information Engineering.” Promulgated by vendors and consultants—at first those trying to sell to the government, and then those seeking corporate bucks—it was one of those massive…
I’m in Europe on a “Leading with Analytics” tour sponsored by SAS, and facilitated by Harvard Business Review. So far we’ve been in Brussels and Paris (what Donald Rumsfeld called “Old Europe”), and Prague is next. While there may not…
After another “Competing on Business Analytics” dinner sponsored by SAS and Accenture last night in Atlanta, what impressed me about analytics as a business resource is that it can support a very broad range of business strategies and conditions. Our…