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Blog Posts by Tom Davenport

The fictional crime-solver Sherlock Holmes once referred in a conversation to “the curious incident of the dog in the night-time.” A Scotland Yard detective replied, “The dog did nothing in…
There is widespread agreement that the Internet of Things will be a transformative factor in the business use of information. The prospect of billions of connected devices promises to transform…
It’s pretty clear that smart machines—computers and robots that can digest information, make recommendations and decisions, and take informed actions—are going to be a significant factor in the workplace of…
Many people and companies seem to think of “cognitive computing” as a separate area from analytics. Most large organizations today have significant analytical initiatives underway, but they think of the…
I recently participated in a Dell Digital Business Services and IIA-sponsored tweetchat on a “Business-First Approach to Analytics.” I will describe the topic and what it means to me first,…
I named this post, “What Does It Mean to Be a Chief Analytics Officer,” because the CAO role has a certain titular appeal. However, it’s sometimes the case that those…
I have written here here and there about “Analytics 3.0,” an environment in which companies combine big and small data at significantly greater scope and scale of analytics. And even…
IBM’s Watson is one of the most appealing new technologies of the 21st century, and the most prominent example of the new category of “cognitive computing.” It burst upon the…
For about a decade now I have been observing – as a researcher, not a consultant – the analytics and automation efforts at Schneider, where these fields have been at…