Research

In an Omni-Channel environment, the customer doesn’t care which division owns the inventory – they just want the product whenever and wherever they desire. Retailers have established a single view of the customer, but are still operating largely in functional silos.

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Are You Ready for Robo-Advice?

By Thomas H. Davenport, Mar 24, 2015

For several decades we have assumed that the best financial planning and wealth management advice came from smart human advisors. Over the last decade or so, those smart humans were augmented with computer systems that make recommendations on the optimal portfolio given a certain risk profile and wealth level.

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All businesses have tons of data and various tools and software to manage it. It’s what you do with that data that significantly increases your ability to compete successfully. What you do with the data is your secret weapon.

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Analytic capabilities provide the potential to accelerate innovation and in particular develop cancer treatments that are customized to various cancer types and individual responses to treatments. Identifying those who are genetically predisposed or vulnerable to certain types of cancers can lead to preventative action, behavior/lifestyle modifications, or advance treatments.

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If I gave you the choice of winning either $1,000,000 or one penny doubled every day for a month, which one would you pick? The million dollars sounds pretty good, doesn’t it? However, by the time day 30 comes along that penny doubling will be worth more than $5 million due to the power of exponential growth.

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Can the Automation Tidal Wave Be Resisted?

By Thomas H. Davenport, Mar 10, 2015

In this column I am not going to dwell on whether automation will replace jobs forever, or on what kinds of jobs are most likely to be replaced. My focus is rather on what—if anything—can be done about it, assuming that the trend is more or less true and a valid cause for concern.

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We’ve quickly hit the time of year when the annual planning phase for most companies should be complete, and business leaders are now tasked with bringing to fruition the (likely) aggressive but attainable goals set before them. By virtue of the fact that you’re reading this, I’ll assume for the moment that you agree analytics, when applied intelligently, can be a tremendous tool to use in achieving these goals.

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Rather than striving for “perfect data” in all supply chain systems, my research suggests that primary efforts should be focused on the most fundamental yet most critical form of supply chain systems output: the spend analysis.

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There is an important analytics and business intelligence annual prediction that was largely overlooked for 2015. This noteworthy and developing trend is grounded in the healthcare industry. There is tremendous potential in the accelerated growth and proliferation of genomics, which is enabled by data accessibility, accompanied by clinician and researcher cooperation and collaboration.

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What’s Your End State Vision for the Internet of Things?

By Thomas H. Davenport, Feb 17, 2015

Visions evolve over time, and are never implemented quite as envisioned. But the IoT course is long and complex enough so that it can’t be accomplished without a vision. To contradict Alice of “Looking Glass” fame and George Harrison, if you don’t know where you’re going, any road will not take you there.

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