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Blog Posts by Bill Franks

While open source software has been around for decades, its adoption level and breadth of focus have exploded in recent years. Most companies now make regular use of open source software - and that usage is increasing. However, there…
In a previous blog, I discussed how Artificial Intelligence (AI) today merely has specific intelligence as opposed to generalized intelligence. This means that an AI process can appear quite intelligent within very specific bounds yet fall apart if the…
It goes without saying that the analytics and data science space is undergoing change at an unprecedented pace. At the same time, many organizations have a lot of people who are still working in the same way using the…
Everyone who has lived within the world of analytics has seen cases where different parts of a business have made use of slightly differing definitions of core business metrics. Sometimes these differences lead to only minor and non-material disagreement.…
Traditionally, large organizations have both a research organization and a customer analytics organization that are distinct from each other and often in entirely different chains of command. I have seen many organizations where there is tension between these two…
Profit and Loss (P&L) statements permeate businesses due to the need to track how a business is performing at overall, business unit, and even project-by-project levels. This blog raises a question: why shouldn’t an analytics plan be expected as…
Recently, a lot of press was given to Google’s Duplex Artificial Intelligence (AI) bot. Watch a video of the demonstration here. The Duplex bot calls businesses, such as a restaurant, on your behalf and makes a reservation. It does…
As a person who has been involved with analytics for a long time, I have historically considered analytics to be a huge differentiator while data was more of a table-stakes enabler. Several trends have come together to make me…
As the Internet of Things (IoT) continues to explode, so does the need for the analysis of IoT data. At IIA, we call the analysis of IoT data the Analytics of Things (AoT). There are many success stories from…